Terms of Service
Last updated: August 16, 2026
Website use
You may use this website to learn about our services, request information, and schedule a consultation. Do not misuse the site, attempt unauthorized access, interfere with its operation, or submit unlawful or misleading information.
Informational content
Website content is general information, not a binding service proposal. Audit scope, timing, pricing, deliverables, and responsibilities are established in the applicable written agreement.
Intellectual property
The website, branding, written content, report formats, scoring methods, and original materials are owned by Home Service Secret Shopper or used with permission. They may not be copied or redistributed without authorization.
Third-party services
Scheduling, maps, infrastructure, and other third-party services may have their own terms and privacy practices. We are not responsible for third-party services outside our control.
No guaranteed outcome
Audit findings and recommendations are designed to support operational decisions, but business, revenue, customer satisfaction, and employee outcomes are not guaranteed.
Limitation
To the extent permitted by law, the website is provided as available without warranties beyond those stated in a signed service agreement.
Changes
We may update these terms as the website and services evolve. The date above identifies the current version.
Contact
Questions about these terms can be submitted through the Contact Us page.