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Website & Booking Audit

We evaluate your website and online booking from the customer’s chair — and against your competitors.

Home Service Secret Shopper

Signs you need this

  • Visitors can’t find your phone number or booking button
  • Mobile experience that chases customers away
  • Booking forms that fail or go unanswered
  • Site messaging that doesn’t match your ads

How we handle it

  1. 1

    We run structured tests of your key pages on desktop and mobile

  2. 2

    We score findability, speed, clarity, and booking completion

  3. 3

    Your report lists the highest-impact fixes in order

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Program Consultation Today!

Recent website & booking audit reviews

May 2026
The booking audit found a broken confirmation email we’d been sending for months. One fix, and our no-show rate dropped by half.

Melissa T.Charlotte, NC

Questions about website & booking audit

Do you test on real phones?

Yes — our auditors test on both mobile and desktop devices, because most home service traffic is mobile.

Do you review our competitors’ sites too?

That’s part of the companion Benchmarking package, or we can include competitor site checks in this audit.

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Let’s Improve Your Customer Experience Today

Schedule your free program consultation online in minutes. Or call now to talk audits.