Get your first audit program at a discount. Book a free consultation

← All services

Ongoing QA Audit Program

A recurring, scored audit schedule that keeps every location and every team member at standard.

Home Service Secret Shopper

Signs you need this

  • One-time audits fade and behavior snaps back
  • No consistent data across locations or months
  • Managers arguing with anecdotes instead of scores
  • You want continuous improvement, not a snapshot

How we handle it

  1. 1

    We design a monthly or quarterly audit calendar

  2. 2

    Scores accumulate into trend reports per location and per person

  3. 3

    You get a standing meeting deck and improvement roadmap

Schedule Your FREE
Program Consultation Today!

Recent ongoing qa audit program reviews

January 2026
We run the ongoing QA program across our whole fleet. Accountability went way up, and our managers argue with scores now instead of opinions.

Logic Property ServicesDenver, CO

Questions about ongoing qa audit program

What does a monthly program look like?

A typical month: phone shops, a couple of on-site visits, digital checks, and a full report comparing to last month.

Can you cover multiple locations?

Yes — programs scale across every location you operate, with per-location scorecards.

Related services

Let’s Improve Your Customer Experience Today

Schedule your free program consultation online in minutes. Or call now to talk audits.